Frequently Asked Questions

Finvero is an online marketplace connecting savers with vetted European banks. Service is free for clients; we are paid by banks via partnerships.

Yes. We never charge clients. Our commission is paid by the partner bank after a successful deposit.

Across the EU and the UK. Availability depends on your residency and each bank’s rules.

Select an offer, submit basic data and documents, complete online KYC, the bank opens the deposit and sends instructions for the transfer.

Term deposits (Festgeld) are fixed until maturity. Savings accounts may be variable.

Depends on bank/product. Typically min €1,000–€5,000; max often €100,000 per depositor (per guarantee scheme).

Usually not for term deposits, or only with penalties/lost interest. See each bank’s terms.

Usually at maturity; for longer terms also annually. Check the product details.

We perform due diligence: license, regulator, credit quality, KYC/AML, reputation and deposit-guarantee compliance.

National deposit guarantee schemes in the bank’s country (e.g., €100,000 per depositor). In the UK: FSCS (£85,000).

Often yes — depends on bank/product. Always check contract currency and FX risk.

Yes. We have 20+ EU/UK banks. Clients pick the best offer.

We are not a bank and do not provide personal investment advice. We are a broker/marketplace.

Partner banks are supervised by local regulators (e.g., BaFin, ACPR). We comply with GDPR and remote-onboarding rules.

Statutory protection up to a set amount per depositor and bank. Activated if a bank fails.

Data minimisation, encryption in transit/at rest, limited access and time-bound retention per law.

Essential cookies for site operation and analytics with consent. See our Cookie Policy.

Yes, per GDPR rights (access, rectification, erasure, portability, objection). Contact dpo@finvero.io.

Check spam/promotions and add us to contacts. If not received, contact support.

Use “forgot password”, ensure correct email and stable connection. Otherwise reach support.

ID (passport/ID), proof of address, sometimes source of funds. Requirements vary by bank.

Typically within 24h on business days. Urgent cases — ASAP.

Email support@finvero.io with details. We respond with a resolution plan and deadlines.

Yes: SR, EN, DE, FR, IT. Write to us in any of them.